About VIP Concierge

Owner VIP ConciergeVIP Concierge is a consummate service provider, and one who understands customer satisfaction is as much about getting what you want as it is how you get it.

At VIP Concierge we believe everyone deserves VIP service.

Phyllis Towles, founder of VIP Concierge, has more than 30 years of experience in the hospitality and customer service industry. Her passion for hospitality began at an early age while working in their family owned restaurant. Phyllis personally understands the power behind passionate, motivated employees who love their work and feel connected with the business. Take good care of your employees, and your employees will take good care of your business – that’s the ROI of valuing Human Capital.

It’s the little things that tend to cause workplace distractions and stress for employees. They’re wondering when they’ll have time to take their car in for its pending service; how to find quality child/elder care, where to go on vacation, what gift to get for their grandparents’ anniversary, or where they can get the one toy their son/daughter wants for their birthday, and that’s where we come in. VIP Concierge is an invaluable resource to help people achieve work/life balance and restore the precious gift of time!

Our standards are high to align with your expectations. Give VIP Concierge your to-do-list, if it’s legal, moral, and ethical, and Consider It Done!

Giving Back

VIP Concierge donates 10% of its proceeds to local nonprofits, so when you partner with VIP Concierge you are helping the community.

For more information on the services VIP Concierge offers, please visit our Concierge Services Page or call VIP Concierge today at 916.847.7782 to learn how we can customize a concierge program for you.